At Le Souffle des Âmes, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your information. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of personal information:
- Personal Identification Information: This includes your name, email address, phone number, and other details you provide when you register, make a purchase, or fill out forms on our website.
- Payment Information: When making a purchase, we may collect payment details, such as credit card information, though this data is securely handled by our payment processing partners.
- Usage Data: We may collect data about how you interact with our website, including your IP address, browser type, and the pages you visit.
- Cookies and Tracking Technologies: We use cookies to enhance your experience on our website. Cookies help us remember your preferences and tailor the website to your needs. You can adjust your browser settings to manage cookies or opt-out if you prefer.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: To deliver and improve our training programs, workshops, and other resources.
- Communication: To send you updates, newsletters, or information related to your inquiries, services, or transactions.
- Personalization: To customize your experience on our website and recommend relevant content or services.
- Payment Processing: To process transactions and manage billing for services provided.
- Improvement of Website: To analyze usage patterns and enhance our website functionality and user experience.
- Marketing: To send promotional emails, newsletters, and other marketing materials. You may opt-out of marketing communications at any time.
3. Data Security
We take the security of your personal information seriously and employ industry-standard security measures to protect it. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee the absolute security of your data.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following situations:
- Service Providers: We may share your information with third-party providers that assist us in running our website, processing payments, or delivering services. These partners are obligated to keep your information confidential and secure.
- Legal Requirements: We may disclose your personal information if required by law or in response to legal processes, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or entity.
5. Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You can opt-out of marketing communications by following the instructions in the email or contacting us directly.
If you wish to exercise any of these rights, please contact us via our Contact Page.
6. Third-Party Links
Our website may contain links to external websites that are not operated by Le Souffle des Âmes. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any external sites before providing them with your personal information.
7. Children’s Privacy
Le Souffle des Âmes does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page and update the “Last Updated” date at the bottom. Please review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please don’t hesitate to contact us. We are committed to ensuring your privacy and protecting your personal information.